COAOB Composer7 articlesMEAOB Messenger21 articlesPAAOB Payments18 articlesABOther articles1 article
Browse AOB Messenger articles ▾
AOB MESSENGER
AOB Messenger InstallationAOB Messenger SetupSetup Sites for Incoming Webhook RequestsAOB Messenger Subscriber Event setupSetup Twilio for sending SMS/MMSSetup Plivo for sending SMS/MMSSetup Sendgrid for sending emailsSetup Salesforce for sending emailsSetup MappingsCreate and Preview SMS TemplateCreate and Preview Email TemplateBulk Conversations for SMSBulk Conversations for EmailSetup Conversation componentSending SMS/MMS from Conversation ComponentSending Email from Conversation ComponentSetup conversations component for Community Users (Optional)Allow Community Users to Add Images in Template (Using Content Deliveries)Share channel and template records with Community UserAOB Messenger status/incoming not getting updatedFrequently Asked Questions
Create and Preview SMS Template
Navigate to the Template object and click New. Select the record type as SMS, then click Next and enter the details for your template.
Select the object for the template. Additionally, you can select a merge field for that object from the ‘Select merge field’ option, which can be used in the template content.
Enter the content for your SMS. Once the template content is complete, you can save it and also preview the template. After clicking Save, a version will be generated and the template will be stored.
When previewing the template, you can view the merged template content. Select the user and click ‘Show Preview’.
Was this page helpful?
Yes
No