An invoice can be voided as long as the user has not completed the payment.
1. Void One-off Transaction
Select the transaction associated with the invoice that needs to be voided, then click on the “Void Invoice” button and click confirm.
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The status of the transaction will be changed to “Void”.
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Similarly, if you open the link, it will be marked as void as well.
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2. Void Subscription
Select the subscription associated with the invoice that needs to be voided, then click on the “Void Invoice” button and click confirm.
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The status of the subscription will be changed to “Canceled”.
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If you open the link, it will be marked as void.
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